Shipping Policy

Shipping Policy for GROOVE

At GROOVE, we prioritize smooth and timely order fulfillment for all your purchases, including rings, belts, wallets, knives, and Groove accessories throughout the United States and internationally.

Order Processing

We begin processing your order once payment is confirmed, typically within 1-3 business days. Please be aware that processing times may extend during busy periods such as holidays, promotional events, or peak seasons.

Shipping Methods and Delivery Times

Delivery duration depends on the chosen shipping method and the destination address. These timeframes are estimates, not guaranteed delivery dates.

Standard Shipping: 5–14 business days
Express Shipping: 2–7 business days
International Shipping: 7–21 business days

Shipping Fees

Shipping charges are calculated based on your order details and shipping destination. The exact fees will be shown at checkout before you complete your purchase.

Shipment Tracking

Once your order has been shipped, tracking information will generally be provided. Please allow some time for the carrier to scan the package before tracking updates appear.

Shipping Address Accuracy

To avoid delays or additional charges, please ensure your shipping address is complete and accurate during checkout. Mistakes or omissions can result in delivery delays, returned packages, or extra shipping fees.

International Shipping

For orders shipped outside the United States, recipients are responsible for any applicable customs clearance, import duties, taxes, brokerage fees, or other government-imposed charges unless otherwise stated.

Potential Delivery Delays

Some delays may occur due to circumstances beyond GROOVE’s control, including customs inspections, adverse weather, carrier service interruptions, transportation issues, or public holidays. We appreciate your understanding if such delays occur.